Q. How do purchase my order on the site?
To order your purchase :-
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to Cancel Order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction made in local, the currency will be done in Riggit Malaysia (MYR).
For export, the currency will be done in US Dollar (USD).
Q. How long does the order process takes?
Order processing usually will takes about 1 to 2 working days.
Q. How long does the delivery usually takes?
For local, delivery usually will takes about 3 to 7 working days.
For export, the estimated delivery time is different based on different countries.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.